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Walked into the ER and waited 2 hours. When I finally went in, they had a RN basically take my shirt off and tell me I looked alright. I easily made that assumption prior before my visit, but hearing it from a professional only cost me $1k in visit expenses. And that's post insurance prices too.
I work 7am-7pm 12hr shifts 6 days a week. But their billing center is only open Mon-Fri 8am-4pm. So basically at this point it's pay all up front or suffer from a collection agency.
My nurse was RN Lindsey Stafford . Lindsey was an absolute pleasure to have as our nurse , I say our nurse because we all enjoyed having Lindsey there .
I hope many people read my review , because this is very important to both myself and my family .
I would like to use a negetive 1 star but that is not an option. I will not go into the details of the illness but my wife took our daughter to the HMG Urgent Care and they were seen very quickly. The doctor, a very respected doctor in this area, came in and after a short examination and questioning said "if she were my granddaughter I would take her to the ER, I will call them and let them know you are coming." So of course my wife took his advice. 3 hours later she is finally in a room, but still no doctor. The bed side manner from the staff was awful and .... I am not going to ramble on just for it to fall on deaf ears. Just look at the reviews and even better read the responses from Holston Valley, what a joke!!! The 2 in the photo were from over a year ago. Crazy, 2017 NOBODY WILL DO THEIR JOB and even better the ones that are supposed to make sure they do theirs, WILL NOT DO THEIR JOB EITHER. So I hope I will get one of those responses with a phone number to call AND I can't wait till they try to bill for this ridiculous trip to the ER!
Dr. Helton is very concerned that you are confident and at ease with the procedure , very approachable and a genuinely caring individual ...I just can't say enough GOOD things about Dr. Helton !!
I had a loved one taken by ambulance to the emergency department. We drove from NC to go check on her. When we got there there, only one person at the front desk/check-in that was multi-tasking the best she could in the emergency department. This being our first visit, I was very disappointed. It took forever to get someone to help us. I wanted to speak to the doctor, he never came by. She didn't want us to leave, but we were told we had to leave because her vitals changed after we got there. Sleeping, resting and then waking and moving, of course vitals will change. PLUS, what she was admitted for, will also cause the vitals to change if not properly medicated. She begged for something because she was hurting so bad. No one seemed to care in the emergency department. She went into seizures after we left because she wasn't properly treated or medicated. The only good thing that came out of this was she was transferred to a place that I would highly recommend. EXCEPT for one nurse in Fast Track, I think it was called. And, she was a CNA. She was very respectful and caring. The other staff members were rude and didn't seem to care. Even she said that she wasn't treated well. We saw her vitals get dangerously high and nothing was done. When the alarm went off, no one came to turn it off or even check on her. Every time she or I would ask for help, no one helped or seemed to care.
I've had several surgeries over the years , I've been in hospitals with family members and loved ones many times for various reasons .
In my opinion if you or a loved one is in need of any kind of a cardio procedure ....do what you can to ensure to have your procedure performed at Holston Vally Medical Center in Kingsport , Tn.
Update my daddy died on November 1st. I just don't understand why they would send him home when he was so sick. Please do not use this hospital.
RN Lindsey Stafford made our 12 hour hospital stay seem much shorter with her professionalism as a Registered Nurse coupled with an amazing personality and acute sense of awareness of everyone's needs around her .
December 12th 2017 I had 3ea cardiovascular stents installed in my heart at Holston Vally Medical Center ( HVMC ) 2nd floor Cardio Dept.
Ronnie.
My Dr. was Dr.Thomas Helton . Dr. Helton is fantastic to say the least ! Dr. Helton's knowledge of his field of practice , professionalism and uncanning way to explain the procedure required in details that you and your family understands and his ability to make you feel comfortable during a scary situation for you and your family is second to none imo . In short Dr. Thomas Helton is absolutely fantastic !!
Furthermore do yourelf another favor and if possible request the ( better than exceptional) services of both Dr. Thomas Helton and RN Lindsey Stafford .
Do not take your loved ones here. Not only did they not take care for my daddy when they called to see about sending him back there to try and fix what they screwed up they wouldn't take him. But of course if I knew then what I know now they would have never been called. He is laying on his death bed at Wake Forest Baptist in Winston Salem. Told us everything went great and everything was fine when they sent him home. Well they lied. As far as I'm concerned not a doctor or nurse could care less rather patients are taken care of, just there to draw a paycheck.
In the 21 years of my life I've never been to an ER. March 21st, I had a massive car accident involving a rollover. Although, overall I was fine, my family still wanted me to get checked out to be on the safe side.
Myself , my wife and a close friend of ours was there from 6:30 am until about 6 pm ...about 12 hrs .
The other reviews aren't joking. You'll walk in here and get charged just for breathing their air.
I've had exceptional nurses in the past and I've seen my loved ones during their hospital stay have exceptional nurses , but Lindsey in our opinion was Not an exceptional nurse at all .Lindsey was much more than just an exceptional nuse , she was over the top exceptional !!! Or what ever is above exceptional LOL ! Hard for me to put into words.
Holston Valley Medical Center is a US Hospital based in Kingsport, Tennessee. Holston Valley Medical Center is located at 130 W Ravine Rd, Kingsport, TN 37660, USA.
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