When I went to check out, I asked to see the manager. After a long wait, she spoke to me, apologized, and did not charge me for the meal.
Our server was a very nice and polite young man who got my order wrong. Once brought to his attention, he graciously and quickly made the correction. Shoney's is a wonderful place to go for a quick bite to eat or for a full meal. It's a quiet and comfortable place to dine. Food was hot and fresh. No complaints and will be going back next week.
Manager took my order, was very polite and helpful. Went to buy my son a piece of candy for being good, and he gave it to him free of charge. Would recommend coming here especially if you have young children. Definitely my new favorite place.
I arrived at 6PM and there was no line, plenty of tables and staff, and seemingly no reason for the poor service.
Great breakfast buffet. Love their tea. Sign up for app free items and discounts .
Sadly, this was the worst service I have encounted in several years of dining out. Late to be greeted, drink never brought, server didn't know vegetable of the day and then didn't bring it after I ordered it, dinner served on a tiny plate, server never checked back, I had to ask for the check and then it was unceremoniously dropped on the table . . . It was a horror show from start to finish.
Has improved. Food reasonably good. Service good. Breakfast bar as good as you'll find and very popular.
Shoney S is a US Meal Takeaway based in Kingsport, Tennessee. Shoney S is located at 2227 Fort Henry Dr, Kingsport, TN 37664, USA.
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