5
656 Eastern Star Rd, Kingsport, TN 37663, USA
Kingsport, Tennessee 37663
+1 423-349-5050

They do a wonderful job! My phones like New

Brought multiple phones and tablets also a TV to this location and was very happy with the friendly staff and the turnaround time to fix these items. I highly suggest this repair facility for any repairs with your technology.

Took my iPhone to Foxpaw (2nd mistake) after it was water damaged in the ocean (1st mistake). They charged me $50 for their multi step cleaning process without being overly optimistic about the chances of saving the phone, but said there was a decent chance of at least being able to get some of the data recovered. 3 days later, after the "very thorough and detailed cleansing, including ultrasonic bath" I got the notice that my phone was ready. Unfortunately it wasn't fixed and I was told they couldn't even power it up. I guess I wasn't too surprised. But I was very disappointed when I took the phone to another local one-man shop and asked if there was anything he could do to get the pictures, contacts, and Notes from the phone. He opened the phone while I was there and it was nasty. While Foxpaw apparently did open the phone based the fact that the exterior screws were not replaced, that appears to be the only thing done. The phone was clearly not cleaned, nor did it appear to have been further dismantled to do a proper clean. As the gentleman removed several more components from the inside of the phone, a small pile of salt and other residues slowly accumulated on his work station. Thanks Foxpaw for charging me $50 for removing those tiny little special screws from the outside case, but especially for making me think the phone was at least cleaned and decominated as soon as possible to prevent further corrosion.

I've used them twice and both times they did a great job and finished up quickly. Highly reccomend

Great staff. Quick and efficient work. Couldn't have asked for a better experience to have my Nexus 6P's screen repaired! Even informed me of some poor work done by the previous repair place I had tried.

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Foxpaw — Store in Kingsport

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Foxpaw

Store at 656 Eastern Star Rd, Kingsport, TN 37663, USA. Here you will find detailed information about Foxpaw: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 6:00 PM
  • Tuesday
    10:00 AM – 6:00 PM
  • Wednesday
    10:00 AM – 6:00 PM
  • Thursday
    10:00 AM – 6:00 PM
  • Friday
    10:00 AM – 6:00 PM
  • Saturday
    10:00 AM – 6:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Tennessee
Address:
656 Eastern Star Rd, Kingsport, TN 37663, USA.
City:
Kingsport
Postcode:
37663

About Foxpaw

Foxpaw is a US Store based in Kingsport, Tennessee. Foxpaw is located at 656 Eastern Star Rd, Kingsport, TN 37663, USA.


Please contact with Foxpaw using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Foxpaw opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Foxpaw

  • Lillian
    Added 2016.09.21
    They do a wonderful job! My phones like New
  • Diego
    Added 2016.07.13
    Brought multiple phones and tablets also a TV to this location and was very happy with the friendly staff and the turnaround time to fix these items. I highly suggest this repair facility for any repairs with your technology.
  • Haley
    Added 2015.11.06
    Took my iPhone to Foxpaw (2nd mistake) after it was water damaged in the ocean (1st mistake). They charged me $50 for their multi step cleaning process without being overly optimistic about the chances of saving the phone, but said there was a decent chance of at least being able to get some of the data recovered. 3 days later, after the "very thorough and detailed cleansing, including ultrasonic bath" I got the notice that my phone was ready. Unfortunately it wasn't fixed and I was told they couldn't even power it up. I guess I wasn't too surprised. But I was very disappointed when I took the phone to another local one-man shop and asked if there was anything he could do to get the pictures, contacts, and Notes from the phone. He opened the phone while I was there and it was nasty. While Foxpaw apparently did open the phone based the fact that the exterior screws were not replaced, that appears to be the only thing done. The phone was clearly not cleaned, nor did it appear to have been further dismantled to do a proper clean. As the gentleman removed several more components from the inside of the phone, a small pile of salt and other residues slowly accumulated on his work station. Thanks Foxpaw for charging me $50 for removing those tiny little special screws from the outside case, but especially for making me think the phone was at least cleaned and decominated as soon as possible to prevent further corrosion.
  • Isaiah
    Added 2014.08.23
    I've used them twice and both times they did a great job and finished up quickly. Highly reccomend
  • Aidan
    Added 2013.12.01
    Great staff. Quick and efficient work. Couldn't have asked for a better experience to have my Nexus 6P's screen repaired! Even informed me of some poor work done by the previous repair place I had tried.
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