Went to Dunham's in Kingsport Tennessee last night to buy a gun and was told I would have to wait until the next day to pick it up . Went back the next day and stood in line again for another 30/40 minutes and was asked if someone called me and told me my gun was ready for pickup?? NO one told me last night I would be contacted by phone and besides that I wasn't home all day to get a call. Told the department manager if gun was not ready I wanted my money back , I've never had too wait that long on a background check! The department manager came back with a young lady and said she would take care of me ?? On our way to the checkout I asked her does this mean I get the gun or not,she said I'm taking you to get your money back,no sorry or nothing from the department manager!! At the check out another department manager had to approve the return and I went off on him and again NO sorry!!!! After getting my money back for the gun,o yell didn't get the $10 I paid for background check,I talked to the store manager and finally got a sorry out of him but that's about all! Needless to say I will NEVER shop there again.
PS :on my way back to store with the other stuff I bought last night to return!!
Didn't buy anything, but most of the staff was nice and seemed knowledgeable.
Very helpful and kind employees
Dunham S Sports is a US Store based in Kingsport, Tennessee. Dunham S Sports is located at 2101 Fort Henry Dr, Kingsport, TN 37664, USA.
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