This is our fifth purchase from Rick Hill that fully supports our confidence with this dealership. We are very pleased with our new car and have received numerous compliments regarding the match-up of exterior and interior selections,
Service was excellent as usual. Had my parts laid out and waiting for me to pick up always a pleasure to deal with
Our BMW was a special order in December 2016. Hunter Locke was our sales rep. Mike Frasier, sales manager, assisted us in "building" our car.
Curt
I am extremely pleased with the professionalism of the Rick Hill sales staff and in particular Shannon, that culminated in my purchase.
They were very knowledgeable of the options we wanted and demonstrated a professional quality which gave us confidence in our purchase.
Since this order was submitted, I had been hospitalized and restricted in mobility. Hunter arranged to deliver our new BMW and closed this transaction at our home. This is just one service above and beyond our expectations.
Online scheduling is the best way to get your car in and out of the shop. If you call for an appointment you can count on one week or longer. If you schedule on the website you can most likely get a "next day" or sometimes a "same day" appointment.
We came all the way from Houston, TX to look at a used car which we were told by Shannon Hubbard was in excellent shape. When we arrived we couldn't believe how clean the car was and it was, as promised, in excellent shape. Very glad we did not waste the trip. We ended up buying it. The previous owners and Rick Hill BMW took excellent care of this car. Everybody we met at the dealership was wonderful, including Shannon Hubbard, the service guys, and the genius. We would gladly buy another car here, even though it's a thousand miles from home.
Rick Hill Bmw is a US Car Dealer based in Kingsport, Tennessee. Rick Hill Bmw is located at 865 E Stone Dr, Kingsport, TN 37660, USA.
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