Always have a great experience with my eye dr there I see Dr Helms and he is wonderful. little bit pricey for the glasses but the exams are very reasonable.
They were very nice and fast when i went for my last exam. I've never had a problem with them and they're always helpful. I've been going there for years.
Hateful as crap when I called in to schedule an appointment have used them for 10 years but will not go back to this one
I'm not real happy with this branch. First, there were typos on my printed prescription, which would have made it wrong for another vendor to use. (This also happened to a friend, who got the wrong lenses because of it.) Second, they called me in today to pick up my glasses; but my glasses were not there. And third, they insist I cede my old frames when I implement the paid protection plan. The legalese of the warranty says this is at the "store's discretion." But other branches--Johnson CIty, TN and Newington, NH--let me keep my old glasses as back-ups or to convert to sunglasses. The other branches never asked for the old frames to be returned ... so they can, presumably re-sell them.
Always very courteous they offered me the pieces to my glasses that were not damaged back in case I damaged the new ones and needed a part!
Lenscrafters is a US Health facility based in Kingsport, Tennessee. Lenscrafters is located at 2101 Fort Henry Dr, Spc E-9, Kingsport, TN 37664, USA.
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