No heat and temperature was in and below 20s. Given a space heater that tripped the breaker. Door would not close properly. Morning coffee was a bust. Housekeeping was sorry as hell. We travel alot and have stayed in alot of hotels. That one was by far the worst ever. We had to get our own towels and toilet paper. Half the time there were no towels. We had to buy some. I wouldn't recommend that dump to anyone. If your have to pay a little more for a better place I would suggest that. I guess it would be ok for passing through for a one night stay. Also the staff were really rude smart asses. Looking for some wives of guest to make an appearance real soon. Never ever will we stay there again. I'll pay more for clean and comfort.
I did not care for this place. Things did not work. But they are bedbug free. Though the trashcans outside were never emptied. The showers were adequate. The staff were friendly.
The rooms are nasty! We were moved 3 times the first night, first room I wouldn't of put a dead dog in much less a human. The AC was broke, missing cover, the lock on the door was broke, the towels had hair on them, the sink still had dry spit in them, the beds stunk, floors were stained beyond recognition of what they should of looked like. Second room the AC worked, that was the only thing that was different. Third room the floor was still gross, beds smelled alittle better, sink was clean, AC worked, and could lock the door, only had 2 light bulbs that worked, 4 did not. Employee the first night didn't know what he was doing and couldn't seem to figure out any way of helping. Manager was rude and completely disrespectful. Second night the hotel ran out of towel and wash cloths, when we got to our room we had none! Called the front desk and the guy who we also had the first night said he didn't have any, that we might should go buy some!!!!!! Would not ever recommend this place!!!!!!
I along with my mother have stayed here. The rooms do need some updating, But the manager Jennifer is wonderful she had went above and beyond to help my mother with any needs she needed. All staff we came across was wonderful as well we got welcomed with kindness from the blonde girl cant remember her name had a flower on her arm. Mason was absolutely amazing on breakfast. All around great stay with great staff make a difference to any stay. Thank you & god bless we will stay again when in the area.
When we arrived we were sent to a dirty room. I had requested a bottom room due to health issues, this room was on second floor. The staff was very good at finding us a room.The next room we received was on the bottom floor right by the office. The room is outdated! They was paint peeling off the wall in the bathroom. The bathtub didn't drain properly. I reported to the person working and she said she would get someone to look at it.(but still didn't drain the morning we checked out.)The sheets had ink stains on them. I wouldn't suggest taking small children, until updated. They do have alot of out of town people there, there were really nice but on the back side there are people who stay month to month a little creepy back there. The room we had didn't have a microwave, the mini fridge needed to be defrosted, no hair dryer, no alarm. They did have breakfast( found out on our second morning). We did "try" breakfast but there was only eggs and cereal left. The fruit loops, orange juice was good. The eggs were dry and overcooked. Overall it wasn't a horrible stay just update the rooms, make sure there is plenty of breakfast for all the guests, microwaves in all rooms, working mini fridges, and most importantly the peeling paint is a health issue especially for small children. No bed bugs which was a plus! We just stayed for a couple days(2).
Americourt Extended Stays is a US Lodging based in Kingsport, Tennessee. Americourt Extended Stays is located at 1900 American Way, Kingsport, TN 37660, USA.
Please contact with Americourt Extended Stays using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Americourt Extended Stays opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Kingsport