We boarded our lab for a week here. We called and checked up on her and never once did they tell us our dog got bit. They always said she was doing great. When we came to pick her up, her tongue was pale and she’d lost tremendous amount of weight. We thought it was odd since the bag of food we send with her was all gone. We asked again before we left how she did. Once again we were told she did great. It was when we were home that we noticed the bite mark, which was still pretty fresh. This place DO NOT know how to handle dogs properly and have obviously lied to us. We wouldn’t have been so upset if they had communicated early on about the situation. Please go do your research thoroughly before handing your dogs over to strangers. The people seemed nice enough and even gave us a voluntary tour of the place. All of these things seem like good signs, but be more careful in your search for your boarding to avoid experiences like ours.
Seemed like a good place was hyped for it. When I came to pick my dog up I didn't call ahead I just did a surprise pick up. She had poop madded in her fur they offered to bath her but I had to go to work shortly. So they they did add the bath on my account never went back to get it. Dropped off a toy with her i didn't realize I didn't get it back tell after I left. To mad to return to get it. My dog didn't seem happy when I picked her up she looked sad and smelled awful.
The manager and some of the girls seem sweet though.
We started taking our dog here at the beginning of the spring. He loves going. When he hears camp he starts jumping with excitement. The staff is wonderful. Highly recommended ))
Prices are going up March 1. Overall I like the facility. Our two dogs really enjoy the day camp with the other puppies. It's nice that they temperament test before allowing admittance. Our 7 month old puppy we adopted almost a month ago was under socialized and this facility has helped quite a bit. She's a large puppy, already 55lbs, so when she doesn't want to go somewhere because she's scared, it can be quite difficult. This is one of the few places she heads into without any resistance. I only rate it 4 stars because the pictures they advertise with on their website are extremely old and the facility isn't in as good of condition as they portray and the fact that the prices are going up.
Won't be returning unfortunately
Last year we boarded our dog at Camp Ruff-N-More when we were visiting family in the area. The man who checked us in couldn't have been nicer and showed us where Corky would live for 3 days. He apologized that it hadn't yet been cleaned from the last border and given what we experienced when picking him up I wonder if that's the kennel he was actually in. That morning we came to get him, the employee slipped in the door to the kennel area through a space I wonder how he fit - clearly he was afraid we'd see something he didn't want us to. Corky seemed to be fine and we came home to Georgia. When we arrived home he drank water like he hadn't had a drink in days!! We both felt guilty that we hadn't offered him water on the 4 hour trip home - but I have to wonder if they kept his water bowl full.
Camp Ruff N More is a US Lodging based in Kingsport, Tennessee. Camp Ruff N More is located at 3036 E Stone Dr, Kingsport, TN 37660, USA.
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